Returns
Not every swing lands on the fairway
If something in your box didn't work out, we'll get it sorted. Start your return below and we'll walk you through the rest. No calls, no waiting on hold.
Once we receive your return, our team will review the items and apply the appropriate loyalty points to your account. You can access your points in your member portal and redeem these points toward future subscription purchases.
Return & Exchange Policy
- Exchanges must be started within 14 days of delivery.
- Credit is based on the price paid for each item and is issued as Loyalty Points, redeemable toward upcoming subscription orders (up to $30 per order).
- Items must be unworn, unwashed, with original tags attached — no visible wear, stains, or damage.
- Hats must ship back in a box to prevent damage.
- Shoes must be unworn on the course and shipped in protective packaging (not just the shoebox).
- Underwear, socks, flip-flops, and sandals can't be returned or exchanged.
- Promotional and sale items are final sale.
- International members: returns are only accepted for damaged or incorrectly sized items. Contact customer service — we'll include the replacement in your next box.
How it works
01
Start your return
Enter your order number and zip code, then tell us what's coming back and why. It takes about a minute.
02
Print your label
Print your prepaid shipping label directly from the portal.
03
Drop it off
Bring your package to a FedEx location.
Good to know
Return window
14 days from delivery to start a return.
Condition
Unworn, unwashed, tags attached.
Credit method
Our team will review the items received for accuracy and loyalty points will be added to your profile, which can be applied to upcoming subscription orders.