Refund policy

At Short Par 4, all sales are final. 


Returns and Exchanges: 

To start an exchange, please click here.

ShortPar4 offers Checkout+ to customers to provide free return shipping. Customers that take advantage of our Checkout+ option will receive a prepaid label through our portal for any exchange request. Customers who opt out are responsible for the costs of return shipping. Labels should be purchased through our customer portal.


Exchanges:

To speed up your exchange, select the instant exchange option when submitting your request. We’ll begin fulfilling your order right away. A temporary hold for the item’s full cost will be placed on your card and released once we receive the original item. If the return isn’t shipped within 10 days, your card will be charged—but we’ll issue a refund once we get the item back.


Exchange Guidelines


  • Exchanges must be initiated within 14 days of receiving your order.

  • Items must be in original condition: unworn, unwashed, with all original tags attached.

  • We can’t accept items that show visible wear, stains, or damage after delivery.

Category-Specific Details


  • Hats: Must be returned in a box to prevent damage during shipping.

  • Shoes: Must be returned within 14 days, unworn on the course, and shipped inside protective packaging (not just the shoebox).

  • Underwear, socks, flip-flops, and sandals: Cannot be returned or exchanged for hygiene reasons.


Non-returnable items:
Gift cards, ball markers, tees and certain personal items such as flip flops or sandals, gloves, underwear and socks.

Do not send your purchase back to the manufacturer.


Refunds (if applicable)
Refunds are only provided on items that arrived damaged or if you are a first-time subscriber taking advantage of our 14-Day Money Back Guarantee. 


Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Refunds typically take 2-5 business days, depending on your bank.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@shortpar4.com.


Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


International Orders

International Orders are unable to be processed for a return or exchange.