Short Par 4 is an online subscription service that delivers selected items each month,
curating packages to your personal style preferences for a personalized experience.

Each month, you will pick from a selection of our newest apparel items and accessories for
you to ensure that you are receiving a great value and exactly what you would like for your
membership. Our mission with each package is to impress you with our quality & variety,
leaving you excited for the packages yet to come.
Some Items we have shipped include:
Tops (Polos, Pullovers, T-Shirts)
Bottoms (Pants, Shorts)
Shoes
Outerwear
Accessories (Belts, Hats, Socks, Golf Gloves, Golf Towels, Golf Balls, etc...)
You can receive any combination of the above depending on your current month’s selection
availability, keeping the season in mind for all.

Selections must be made for your subscription by the last day of the month before 11:59
PM.
After midnight on the 1st of the month, selections are automatically locked in, and you are
unable to select or edit the contents of your month’s subscription.

Selections to choose your next boxes’ items will begin three (3) days prior to the 1st of the
month. To ensure you get your first picks, we encourage you to select your items early!
After the 1st of the month, your choices are locked in and you are unable to make changes to
your box.

Any subscriber who does not make their selections before the end of the month will receive a
curated mystery box filled with accessories, training aids, and other useful items for your golf
game. Rest assured you will still receive your monthly boxes’ value in gear!
We are unable to make modifications to boxes after the 1st of the month, and can not accept
requests to change your box contents after this time.

If for any reason you do not like this month’s box options, you have the option to take that
month’s box value and apply that directly to our Vault. Simply log into your account and select
“Vault Credit”. This will reflect in your account immediately, and you will not have a box shipped
to you for that month.

NEW MEMBERS: new members signing up are charged for that first month’s box on that day
they signed up, and charged on the 1st of the month for every month after.
New members signing up between the 1st and the 26th will receive their first box that same
month. New members signing up after the 26th will receive their first box the FOLLOWING
month, and WILL NOT BE CHARGED AGAIN for that month. You will be charged again on the
first of the following month, after receiving your first package. (For example: your order was
placed on the 27th of June. You will not be charged on July 1st. You will receive your 1st
box from us in July, and will be charged for your second box on August 1st.)
RECURRING MEMBERS: recurring members are charged on the 1st of every month.

To cancel your subscription, you can click on the chat feature on
our website.

*Your account is not canceled until you receive confirmation.
**DO NOT SEND AN EMAIL AS THIS IS NOT AN ACCEPTED
POLICY to cancel your membership. The result will NOT
deactivate your account.
***To avoid being charged again and receiving another
package from Short Par 4, Fairway, Executive & Magnolia
members must cancel by 11:59 pm EST two days before the
1st of the month (if there are 31 days in the month, you must
cancel at 11:59 pm EST of the 29th). Tour Experience
members must cancel by 11:59 pm EST on the 2nd of the
month.  Hopefully, we will see you back at Short Par 4 soon!

Members must cancel their subscriptions by 11:59 pm EST two (2) days before the 1st of the month
to avoid being charged again and receiving another package from Short Par 4.

ALL SALES ARE FINAL.
In the event you received an incorrect or damaged item, we offer exchanges through our
Mulligan Form. To learn more about our Exchange process, see “Mulligan Process”.


Exchanged items must be returned in their original condition, within 30 days of receipt. We
do not accept exchanges that are visibly worn or have become damaged after our initial
shipment to you (tags are missing, stained, etc).
● Hats must be sent back in boxes to avoid being damaged during shipping.
● Shoes must be returned within 30 days of purchase, unworn on the golf course & be
shipped back inside other packaging and NOT just the shoe box itself.
● The product must have the original tags.
● The item must not be visibly worn, damaged, or stained.
Short Par 4 does not accept returns for underwear, socks, flip flops or sandals.
All promotional sale items are final sale as is, and are ineligible for exchanges.

Our loyalty program is based on subscription tenure, providing discounts for the length of your
membership with us:
Month 2: FREE sleeve of balls
Months 3-5: receive a 10% discount on your subscription box every month
Months 6+: receive a 15% discount on your subscription box for every month
Anniversary Rewards*: Each year on your subscription anniversary (based on the month you
sign up), receive a gift card to use on our Vault.
1 year: $25
2-4 years: $50
5 years+: $100
*Anniversary rewards need to be used within 60 days from issue.

Should you choose to cancel your membership with us, your loyalty points will no longer be
available to you. If you decide to join us at a later date after cancellation, you would be
considered a new member, with your loyalty tenure starting at the 0 month mark.
Members who wish to pause their membership for 1 month are not subject to losing their loyalty
points. Members who wish to pause their membership for 2+ consecutive months WILL be
subject to losing their loyalty points, starting their tenure at 0 when the longer pause is lifted.

If you have multiple memberships under the same account and choose to cancel or pause one
of the memberships, those loyalty rewards will not be cancelled, due to the other memberships
continued activity within the account. Loyalty points are connected to the account, not the
individual membership.

As our loyalty program is tenure based, your rewards will not expire as they are redeemed each
month you are active with us. Loyalty rewards only expire when memberships are paused for
longer than 1 month or are cancelled.

Anniversary gift cards expire 60 days after issue.

Your loyalty status can be viewed within your customer portal when you log into your Short Par
4 account.

Any customer who is a monthly subscription member is eligible for our loyalty program. If you
are only a member of Short Par 4’s Vault, you are not eligible for loyalty rewards, as it is an
annual membership.

A Mulligan is a process for SP4 members to exchange items received from Short Par 4.
Start the process by filling out the Mulligan Form, and we'll send you a prepaid return label
to ship your items back. Once the item(s) are received by SP4, we will ship your
replacement item to you.

The Short Par 4 team is working to create a new subscription box experience for our customers,
which we are lovingly calling Short Par 4 2.0. This new experience will be allowing customers to
start selecting their box items, customizing each month’s box. For this reason, Mulligans for
unintentional duplicate items, or items that are not to your taste are no longer an issue for our
customers.

You can either Click the link here to begin - Mulligan Form
OR
Following the steps below in your Short Par 4 account:

1. Go to http://www.shortpar4.com/account/login
2. Click “My Account”
3. Click "Return: Mulligan Form" to fill out and submit information on the items you wish to return.

Once your Mulligan has been submitted, Short Par 4’ customer service team will process a
prepaid return label sent to your email within 2-3 business days.
Ship your package out to our team, and your replacement will be shipped out to you once
your return is received and processed by our team.

Once we receive your submitted Miligan, you will receive your prepaid return label within 2
business days to ship your item(s) back to Short Par 4. Upon the return of your item(s), the
Short Par 4 team will work to process your return within 2-3 business days.

The entire returns process should take approximately 7-10 business days pending receipt of
your shipped item(s).

A return label will be sent to your email within two (2) business days of SP4 receiving your
Mulligan Form submission.

If you signed up for Short Par 4’s membership between the 1st and the 26th of the month,
your package will ship that same month.
All packages ship from Florida, so depending on your distance from us you can typically
expect to receive your package within 2-5 business days from shipment.
Memberships started after the 26th of the month will be included in the next month’s
subscriptions, and can expect to have their package shipped before the 15th of that next
month.
For members signing up the 26th or later: WE WILL NOT CHARGE YOU AGAIN ON THE
FIRST OF THE UPCOMNG MONTH. You will be charged again on the first of the following
month, after receiving your first package. (For example: your order was placed on the 27th
of June. You will not be charged on July 1st. You will receive your 1st box from us in July,
and will be charged for your second box on August 1st.)

We receive all recurring subscription orders on the 1st of every month. Due to the high
volume of subscriptions, we dedicate the first two weeks of each month to packing our
recurring subscription orders. Depending on where yours falls in the packing order, your
package will ship out to you some time after the first, and by the 15th of the month at the
latest.
You will receive an email with your tracking information once shipped from our team. Should
you not receive an email, please reach out to our customer service team and someone will
be happy to assist.

You can make changes to your account profile by logging into your account by visiting
http://www.shortpar4.com/account/login

Click on “manage subscription”, and edit the billing, shipping and membership details as
needed.

Be sure to have all changes updated 2 days prior to the end of the month to ensure your
next month’s box is accurately captured with your new updates.

If you have any questions on updating your profile, or if you your profile is not reflecting your
updated changes, please contact our customer service team at members@shortpar4.com

When will my order from The Vault ship?

An order placed in The Vault ships within two (2) business days. (A confirmation email with
tracking will always be sent when your order is being prepped for shipping.)

How much is shipping for The Vault?

Orders over $99.95 are FREE.
Any purchases under $99.95 will be charged $8.95.

You can contact the Customer Service team by using one of the following two options
below:
Email: Members@shortpar4.com
Live Chat: On the homepage of our website (click here)
Our business hours are Monday to Friday, 10am-7pm EST.

Shipping rates are:
$8.95 within the Domestic U.S.
$19.95 for all the Non-Domestic U.S. (i.e. Hawaii, Alaska, Puerto Rico, etc.)
$25 or higher for ALL International (For international shipments, going to Australia,Canada,
US outlying islands & UK)

0-3 lbs - $25
4-5 lbs - $42
6-7 lbs - $55
7-10 lbs - $70

Short Par 4 does offer international shipping to our customers. Please reach out to customer
service at members@shortpar4.com to check if we currently offer shipping to your country.
Shipping rates are determined based on the weight of your order, but at minimum will be $25.

0-3 lbs - $25
4-5 lbs - $42
6-7 lbs - $55
7-10 lbs - $70
Shipments outside of the USA may incur customs fees depending on the destination
country. The fee may vary depending on your order value, country limits, and other factors
based on the product itself. Any fees are paid to the appropriate customs agency by the end
customer.
All international sales are final, and are not eligible for returns or exchanges.